MuleSoft Support Lead

MuleSoft Support Lead

Skill SetMulesoft  
Work LocationKrakow, Poland 
 Duration- 6+ months 
No of years’ experience 8+ Yrs 
  Detailed job description – Skill Set:MuleSoft Support Lead 
 1. Single point of contact for the CLIENT. 
 2. Responsible for L2 and L3 production support including Corrective, Preventive, Adaptive and Perfective maintenance.
 3. Coordinator between client (includes various internal stakeholders) and offshore support team.
 3. Act as single point of contact for the support SLAs and KPIs 
 4. Transition MuleSoft support from incumbent vendor to Infosys
 5. Help CLIENT with monitoring of APIs and Mule apps (both technology and process side, proactive monitoring with machine learning).
 Help CLIENT with implementation of static code analysis for automation of code reviews.
 Help CLIENT with implementation of automated integration tests.
 Recommend on how to manage the capacity (licensing considerations) of MuleSoft Anypoint Platform.
Mandatory SkillsMuleSoft AnyPoint Platform with MCA Developer Certification in Mule 4 or Platform architect certification
 – With at least 2 full life cycle MuleSoft Project experience (Analysis, Design, Dev, Testing, Deployment).
 – Good understanding of MuleSoft Deployment/Physical architecture (On Prem, on Cloud and Hybrid).
 – Ability to define MuleSoft design and development best practices and testing guides etc.
 – Experience in hands-on maintenance and development of MuleSoft Integrations
 – Experience in developing APIs. 
 – Experience in API Management on MuleSoft platform. 
 – Experience in Software Engineering Lifecycle Management using Agile methodology.
 – Ability to lead a team of onsite and offshore developers. 
 – Understanding of MuleSoft DevOps support and capabilities.
 – Working knowledge of establishing DevOps tools and processes on MuleSoft platform.
Good to Have SkillsTransition experience
Work Location Krakow, Poland 
Job Location: Krakow Poland

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