process automation solutions

Overview – Robotic Process Automation Solutions

Robotic Process Automation Solutions (RPA) has evolved beyond the conventional rule-based processes as a human does on an application. Organizations are currently looking away from early cost benefits and focusing more on optimizing processes. Software robots have been developed to perform human actions and automate repetitive tasks across multiple business applications.
The research has shown that Process Automation (RPA) technology can drive 25-50% cost reduction by automating data-centric, repetitive tasks by improving the accuracy and turnaround time of process execution. In addition, software bots can be deployed 24/7 reducing latency and driving higher levels of productivity.
With the shared services and business process outsourcing industry maturing, clients are demanding price cuts, increased operational efficiency, and higher transactional volumes. Service providers in turn are resorting to price wars by forgoing their own margins. These conflicting requirements of increased efficiency and reduced costs are together fostering the shift towards RPA Solutions.

Intelligent Automation – Key factors

Robotic Process Automation

Our Offering

As an RPA Technology Service Provider, we partner with organizations to help them achieve their objectives from automation initiatives. We provide the end to end services for automating the Business Process as well as the IT operations. We offer advanced capabilities like RPA, Chatbot, Machine Learning, and rapid API integrations.
We provide services throughout the RPA journey, from defining the strategy to continuous improvement and innovation, implementation, automation, integration, and support.

BRT’s Robotic Process Automation Solutions (RPA) Service is designed to help organizations integrate RPA technology like artificial intelligence, machine learning, and knowledge-based systems to drive enterprise-wide transformation. Our end-to-end RPA services enable our clients to understand current automation levels and discover opportunities for reducing operational costs.

rpa technology

BRT RPA Expertise

  • Low Technical barrier
  • Accuracy
  • Reliability
  • Non invasive Technology
  • RPA for various business segments such as Insurance , Banking and Telecom
  • 40+  professionals spread across the globe , working on RPA initiatives as part of the DPA or DPT initiatives

RPA Case Study – INSURANCE

Business Problem

  • Loss of customer data due to Human errors.
  • Claim processing prolonged due to large amount of data requirement
  • Time consuming due to manual data entry like quotations, insurance claims.
  • No budget for Integration with some Legacy systems

BRT involvement

  • used RPA to gather data from various sources to be used at the centralized documents so that the claims can be processed in much faster pace.
  • Developed an automated system to avoid inconsistencies and errors in the data.

Result

  • Integrations made simple and comply faster with other systems to achieve program delivery on time.
  • Reduced Service level agreement for Claims processing.
  • Freeing up about 30% of the capacity and it can also ensure accuracy and delivering the work in a timely manner.

RPA Case Study – TELECOM

Business Problem

  • Managing the customer and increasing their experience has become a challenge due to expansion in operations globally.
  • Improper flow of customer requests or information to various departments internally.
  • Performance issues.
  • Facing difficulties in delivering the services and tracking the business activities.

BRT involvement

  • Using RPA software robots were able to allocate some manual work to machines.
  • implemented RPA for one of their core services to close the gap between varieties of information sources.
  • RPA is non-invasive so we were able to use it along with their existing setup. This helped them to share data and information better.

Result

  • Ability to scale operations without incurring additional cost.
  • Reduced Average Handle Time (AHT)

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