European Telecommunications Provider
Challenges
Replaced a legacy system to manage long term international leasing
Integration with multiple internal and external systems
Lead time for applications took too long, given routing of applications between teams
No visibility of status for customer on application status – manual correspondence !
Solution
We designed and built a ground-up streamlined application to manage applications
Solution released in rapid iterations to quickly deliver value and road-test functionality.
Solution allowed for decommissioning of legacy database systems
Outcomes
Significant reduction in application lead times & cancelled applications
Reduced application ownership costs by eliminating redundant systems
Co-delivery approach to solution delivery allowed for long-term client self-sufficiency