European Telecommunications Provider
Challenges
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Replaced a legacy system to manage long term international leasing
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Integration with multiple internal and external systems
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Lead time for applications took too long, given routing of applications between teams
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No visibility of status for customer on application status – manual correspondence !
Solution
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We designed and built a ground-up streamlined application to manage applications
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Solution released in rapid iterations to quickly deliver value and road-test functionality.
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Solution allowed for decommissioning of legacy database systems
Outcomes
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Significant reduction in application lead times & cancelled applications
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Reduced application ownership costs by eliminating redundant systems
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Co-delivery approach to solution delivery allowed for long-term client self-sufficiency